Your privacy is vital to our long-term
relationship with you, and protecting your privacy is just one part of our
mission to provide you with highly personalized and valuable service. In
addition, in an effort to comply with the Children's Online Privacy Protection
Act (COPPA), we will not knowingly collect personally identifying information
from children under the age of 13. This statement describes our website privacy
policy with respect to the following topics.
This website is about what
information is collected, how information is collected, and by
whom information is collected |
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To register on our website, you must submit your name and e-mail address. In
addition, to pre-register a purchased surname domain name, you must submit additional information,
including your address, phone number and credit card information. This required
personally identifiable information is necessary for us to process transactions
for you, protect you against credit card fraud and contact you. When you
register with .Surname we will nominate you email address as user name. The user name may appear on the website in connection with future services we provide,
such as discussion forums in which you may voluntarily participate.
As a domain name registry, we compile and
maintain a publicly accessible domain name registration database that includes
basic information about each domain name registered with us, including the
names, telephone numbers and e-mail addresses of individuals designated as
points of contact for a given domain name. Additionally, we may share the
information stored on that database, as well as other information we collect or
you provide with carefully selected business partners, including those who offer
services that complement those provided by us or which we believe may be of
interest to you.
When you authorize a purchase transaction, we will collect certain information
related to that transaction such as the location from which you are requesting
the search or transaction, the product or service involved, the quantity or
amount of the product or service and certain personally identifiable
information, such as your password, your credit card information and any special
handling requests. This personally identifiable information will never knowingly
appear in public areas of our website.
During the processing of your transactions, we collect verification information
from our credit card authorization services. Credit card authorization services
verify that credit card information and address that they have on file for you
matches the information that you have provided to us.
From time to time, we may ask you to complete questionnaires or surveys, which
we use to obtain additional demographic information about our users, to measure
and improve the quality of our service and to better assess your interests and
needs. If we ask you to complete a survey or questionnaire, we will explain how
we intend to use the information that you provide to us. You always have the
option of not responding to any questionnaire or survey.
We collect general information about you when you visit our website. This
information includes technical information related to your computer and the
manner in which you are accessing our site and includes such information as the
internet protocol (IP) address of your computer, what operating system your
computer is using, what browser software (e.g., Explorer, Netscape or other)
your computer is using, and who your Internet service provider is, the Uniform
Resource Locator ("URL") of the website from which you just came and the URL to
which you go next and certain operating metrics, such as the amount of time you
use our website.
The general information that we gather about you
may be aggregated with general information of all users to help us better
understand how our site is used. In addition, we aggregate the general
information and the personal information. We compile and analyze this aggregated
information so that we can provide more meaningful information to corporate
partners and more relevant content and advertisements to you.
The Sharing of Collected
Information
As noted above, we currently make certain information about you available to the
general public via our domain name registration database look-up and directory
services. In addition, we may share certain information about you with those of
our vendors who are responsible for handling your account or performing other
necessary services that you require. Although we may share your information in
our domain name registration database and with promotional partners where
necessary or appropriate, we will not share your personally identifying
information with other third parties without your consent, except for the
following limited purposes:
- We are compelled to do so by law or by an
order of a court or governmental authority.
- In order to cooperate with law enforcement
authorities or governmental regulatory bodies.
- As necessary to complete a transaction for
you.
- As we deem necessary to protect the rights,
safety or property of .Surname, our users or others o r to enforce our
terms of use agreement or website privacy policy.
- If you use our website through a link from
one of our promotional partners, then we may be required to share your user
registration information or other personally identifying information about
any search or transaction that you initiate through such promotional partner
with that partner.
In addition, we may share aggregated general information about our site with our
business partners or the general public. For example, we may share information
regarding the daily number of unique users to our site with potential corporate
partners or others. Aggregated data does not contain any information that could
be used to contact or identify you.
We may publish links to other sites from our website. Please note that .Surname does not control the content, practices or policies of any other
site, including what information those sites collect about you. Accordingly, we
do not endorse or hold ourselves responsible for the privacy policies or
information gathering practices of any site that you may link to from our site.
In addition, you may choose to respond to advertisements that are posted on our
website or made available via our service or to direct marketing offers from
third party sponsors or advertisers. We do not control the content, practices or
policies of our sponsors or advertisers and, accordingly, do not endorse or hold
ourselves responsible for the privacy policies or information gathering
practices of any sponsor or advertiser who may collect information about you.
How You Can Access, Limit or Change
the Information Collected About You
You can request that the information collected about you be updated at any time
by sending an email request to privacy(at)surname.biz
Security
.Surname uses the highest security standard
available (SSL) to encrypt all of your credit card and personally identifiable
information while it is in transit to us. All data stored on the .Surname
server is protected by a secure "firewall" so that no unauthorized use or
activity can take place. Although .Surname will make every effort to
safeguard your personal information from loss, misuse or alteration by third
parties, you should be aware that there is always some risk that thieves may
find a way to thwart our security system or that transmissions over the Internet
will be intercepted.
Amendments to Our website Privacy
Policy
We may, from time to time, amend our website
privacy policy. If we do, then we will post such amendments to this document so
that you may always have access to our most recent policy. We reserve the right,
at our discretion, to change, modify, add or remove portions of our website
privacy policy at any time and from time to time. If at any point we decide to
disclose personal information in a manner different from that stated at the time
it was collected, we will notify users by email. You will be given t he choice
at that time to "opt-out" of any disclosures of your personal information that
you made available to us prior to the change in our policy.
Acknowledgment and Acceptance of
our website Privacy Policy
This privacy statement is incorporated into and
subject to the terms and conditions contained on this website. As you
know, your use of the .Surname website is subject to the terms and conditions. When you
register with us, you affirmatively agree to all terms of the terms and
conditions, including
this website privacy policy. Your continued use of this website constitutes
your continued agreement to the terms of the terms and conditions, including this website
privacy policy. If you do not agree with the terms of our
website privacy policy, you should cease using our website.
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